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            Store - Escalation

            Created by Soaad Afifiy, Modified on Sat, 23 Aug at 2:56 AM by Soaad Afifiy

             

            Category الفئاتSubcategory  level 2Escalation Timeline TOCCESCALATION LEVEL 1ESCALATION LEVEL 2 (24H)ESCALATION LEVEL 3 (to be sent after 5 days)
            PRODUCTQuality24 hrsStore Manager,

             Marwah M Almarwan MAlmarwan@panda.com.sa;             		To: District Manager
            Cc :Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: Regional Director
            Cc :District Manager,
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: BAlmasri@panda.com.sa.
            Cc : Regional Director
            District Manager
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa
            Damaged24 hrsStore Manager,

             Marwah M Almarwan MAlmarwan@panda.com.sa;             		To: District Manager
            Cc :Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: Regional Director
            Cc :District Manager,
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: BAlmasri@panda.com.sa.
            Cc : Regional Director
            District Manager
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa
            Expired24 hrsStore Manager,
            		 MAlmarwan@panda.com.sa;
            BAlmasri@panda.com.sa
             Achehade@panda.com.sa            		To: District Manager
            Cc :Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: Regional Director
            Cc :District Manager,
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: BAlmasri@panda.com.sa.
            Cc : Regional Director
            District Manager
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa
            Missing Items24 hrsStore Manager
             Marwah M Almarwan MAlmarwan@panda.com.sa;             		To: District Manager
            Cc :Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: Regional Director
            Cc :District Manager,
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: BAlmasri@panda.com.sa.
            Cc : Regional Director
            District Manager
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa
            PRICE, PROMO & CAMPAIGNS  Wrong Price24 hrsStore Manager
             Marwah M Almarwan MAlmarwan@panda.com.sa;             		To: District Manager
            Cc :Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: Regional Director
            Cc :District Manager,
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: BAlmasri@panda.com.sa.
            Cc : Regional Director
            District Manager
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa
            Missing Price24 hrsStore Manager
             Marwah M Almarwan MAlmarwan@panda.com.sa;             		To: District Manager
            Cc :Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: Regional Director
            Cc :District Manager,
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: BAlmasri@panda.com.sa.
            Cc : Regional Director
            District Manager
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa
            Promo not working24 hrsStore Manager
             Marwah M Almarwan MAlmarwan@panda.com.sa;             		To: District Manager
            Cc :Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: Regional Director
            Cc :District Manager,
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: BAlmasri@panda.com.sa.
            Cc : Regional Director
            District Manager
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa
             Voucher Issue24 hrsStore Manager
             Marwah M Almarwan MAlmarwan@panda.com.sa;             		To: District Manager
            Cc :Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: Regional Director
            Cc :District Manager,
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: BAlmasri@panda.com.sa.
            Cc : Regional Director
            District Manager
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa
            Physical Gift Cards Issue24 hrsStore Manager
             Marwah M Almarwan MAlmarwan@panda.com.sa;             		To: District Manager
            Cc :Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: Regional Director
            Cc :District Manager,
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: BAlmasri@panda.com.sa.
            Cc : Regional Director
            District Manager
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa
            TECHNICALPayment24 hrsStore Manager
             Marwah M Almarwan MAlmarwan@panda.com.sa;             		To: District Manager
            Cc :Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: Regional Director
            Cc :District Manager,
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: BAlmasri@panda.com.sa.
            Cc : Regional Director
            District Manager
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa
            Invoice24 hrsStore Manager
             Marwah M Almarwan MAlmarwan@panda.com.sa;             		To: District Manager
            Cc :Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: Regional Director
            Cc :District Manager,
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: BAlmasri@panda.com.sa.
            Cc : Regional Director
            District Manager
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa
            Staff BehaviorStaff behavior24 hrsStore Manager
             Marwah M Almarwan MAlmarwan@panda.com.sa;             		To: District Manager
            Cc :Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: Regional Director
            Cc :District Manager,
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: BAlmasri@panda.com.sa.
            Cc : Regional Director
            District Manager
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa
            Bulk24 hrsStore Manager
             Marwah M Almarwan MAlmarwan@panda.com.sa;             		To: District Manager
            Cc :Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: Regional Director
            Cc :District Manager,
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: BAlmasri@panda.com.sa.
            Cc : Regional Director
            District Manager
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa
            Staff Support24 hrsStore Manager
             Marwah M Almarwan MAlmarwan@panda.com.sa;             		To: District Manager
            Cc :Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: Regional Director
            Cc :District Manager,
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: BAlmasri@panda.com.sa.
            Cc : Regional Director
            District Manager
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa
            Staff Look & Feel 24 hrsStore Manager
             Marwah M Almarwan MAlmarwan@panda.com.sa;             		To: District Manager
            Cc :Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: Regional Director
            Cc :District Manager,
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: BAlmasri@panda.com.sa.
            Cc : Regional Director
            District Manager
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa
            Staff hygiene24 hrsStore Manager
             Marwah M Almarwan MAlmarwan@panda.com.sa;             		To: District Manager
            Cc :Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: Regional Director
            Cc :District Manager,
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: BAlmasri@panda.com.sa.
            Cc : Regional Director
            District Manager
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa
            Staff Conflict24 hrsStore Manager
             Marwah M Almarwan MAlmarwan@panda.com.sa;             		To: District Manager
            Cc :Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: Regional Director
            Cc :District Manager,
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: BAlmasri@panda.com.sa.
            Cc : Regional Director
            District Manager
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa
            ELECTRONICSDamage24 hrsStore Manager
             Marwah M Almarwan MAlmarwan@panda.com.sa;             		To: District Manager
            Cc :Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: Regional Director
            Cc :District Manager,
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: BAlmasri@panda.com.sa.
            Cc : Regional Director
            District Manager
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa
            SAFETY ISSUEFood poisoning 24 hrsStore Manager,

             Marwah M Almarwan MAlmarwan@panda.com.sa;             		To: District Manager
            Cc :Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: Regional Director
            Cc :District Manager,
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: BAlmasri@panda.com.sa.
            Cc : Regional Director
            District Manager
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa
            Harm from facilities24 hrsStore Manager,

             Marwah M Almarwan MAlmarwan@panda.com.sa;             		To: District Manager
            Cc :Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: Regional Director
            Cc :District Manager,
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: BAlmasri@panda.com.sa.
            Cc : Regional Director
            District Manager
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa
            MOC
            		24 hrsMAlmarwan@panda.com.sa; 
             Marwah M Almarwan MAlmarwan@panda.com.sa;             		To: District Manager
            Cc :Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: Regional Director
            Cc :District Manager,
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: BAlmasri@panda.com.sa.
            Cc : Regional Director
            District Manager
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa
            FacilitiesFacilities Hygiene24 hrsStore Manager
             Marwah M Almarwan MAlmarwan@panda.com.sa;             		To: District Manager
            Cc :Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: Regional Director
            Cc :District Manager,
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: BAlmasri@panda.com.sa.
            Cc : Regional Director
            District Manager
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa
            Trolleys24 hrsStore Manager
             Marwah M Almarwan MAlmarwan@panda.com.sa;             		To: District Manager
            Cc :Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: Regional Director
            Cc :District Manager,
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: BAlmasri@panda.com.sa.
            Cc : Regional Director
            District Manager
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa
            Bags24 hrsStore Manager
             Marwah M Almarwan MAlmarwan@panda.com.sa;             		To: District Manager
            Cc :Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: Regional Director
            Cc :District Manager,
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: BAlmasri@panda.com.sa.
            Cc : Regional Director
            District Manager
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa
            Refrigerators24 hrsStore Manager
             Marwah M Almarwan MAlmarwan@panda.com.sa;             		To: District Manager
            Cc :Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: Regional Director
            Cc :District Manager,
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: BAlmasri@panda.com.sa.
            Cc : Regional Director
            District Manager
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa
            Long Q Casher 24 hrsStore Manager
             Marwah M Almarwan MAlmarwan@panda.com.sa;             		To: District Manager
            Cc :Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: Regional Director
            Cc :District Manager,
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: BAlmasri@panda.com.sa.
            Cc : Regional Director
            District Manager
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa
            Long Q fresh 24 hrsStore Manager
             Marwah M Almarwan MAlmarwan@panda.com.sa;             		To: District Manager
            Cc :Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: Regional Director
            Cc :District Manager,
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa            		To: BAlmasri@panda.com.sa.
            Cc : Regional Director
            District Manager
            Store Manager, MAlmarwan@panda.com.sa
             panda@eandenterpriseksa.sa

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